Housing Payment
The Council has a limited amount of money that can be used to help residents in receipt of Housing Benefit or Universal Credit, where housing costs are not being met in full.
The scheme is not part of Housing Benefit legislation. All awards are made at the Council's discretion. To be eligible, you need to be receiving either Housing Benefit or Universal Credit (where a Housing Costs element is included in the award). You will also need to show that your circumstances are exceptional and provide evidence to support your application.
Awards are normally for a short period and cannot be relied upon to solve long term shortfalls in benefit.
We will tell you our decision in writing, giving the details of the amount and period of the award. If we cannot make an award, we will explain why.
If you disagree with our decision, you should write to us within one month of receiving your letter/email, telling us the reasons why you disagree with it. We will then review our decision.
If you require a paper copy of the Housing Payment application form, please email us at [email protected] and we will either send you an electronic copy via email, or we can send you a physical application form in the post. However, please note, paper application forms are for exceptional circumstances only, please apply online if possible.
