Mutual Exchange
Home Swapper is a service that secure tenants in social housing can use to find a home that better suits their needs. This is commonly known as a mutual exchange.
Home Swapper connects people with secure tenancies in either Council or registered provider (housing association) properties, to agree an exchange of properties. The move can be within the Borough or into a different local authority.
If you are looking for information about joining the housing register or need advice on homelessness, our website has a section about needing somewhere to live.
You can add photos of your property once you have registered.
Below is a short video guide that explains how the process works and what you need to do after submitting an application.
How does it work?
Once you are registered, you will be able to search properties on the Home Swapper website.
If you find a possible match, you should contact the tenant and arrange to view each other's homes in person. If you decide to go ahead with the exchange, you will each have to get the permission from your landlords - you can do this by filling in our Mutual Exchange Application. We will tell you within 42 days whether you can go ahead with the exchange.
We will not permit a move if you:
- have arrears on your rent account
- have a Court Order requiring you to leave the property
- have possession proceedings being taken against you
- have a joint tenancy with a partner who no longer lives with you
- live in a property which is tied to your job
- live in a property which has been adapted and the incoming household does not need the adaptations
- live in a property larger or smaller than the incoming household needs
Before your exchange, both landlords will need to inspect the properties before agreeing to a move. This includes safety checks of your home (gas and electrical) and a tenancy review. A member of the team will contact you to arrange this once an application has been submitted.
